FAQ

  • 1. What is Home Health Care?

    Home health care is a list of medical and personal services provided in your own home or facility, making it possible to retain a measure of independence and receive care in a comfortable familiar environment.

  • 2. Does First Care educate the family members on the care being administered?

    Yes! Family members and clients are kept abased of the various services which they receive through our company.

  • 3. Are caregivers at First Care available 24 hours per day, 7 days a week?

    Yes! Our services are available 24 hours per day, 7 days a week. We are available to answer any questions one may have in regards to care or services. We also have a database of flexible caregivers, willing to staff a case at any given moment. We believe in effective communication, therefore whenever you contact First Care someone will be available to assist you.

  • 4. How do you recruit the caregivers?

    Our caregivers are required to be licensed and certified in their professional field with at least a year experience and 2 professional references (verbal and written). We also require a criminal background record for each caregiver and communicable disease screening are done.

  • 5. Who pays for home care services?

    We accept most long term care insurances; however payment can be made by the client, family member or third-party payers such as trust companies or managed care organizations. Please click here for a list of insurances we accept.

  • 6. How soon may I receive assistance?

    First Care is available to meet your need of providing a caregiver within 2-4 hours of your call; need for care by a RN, LPN or Live-in aide could be up to 3-4 hours or more depending on the service needs.

  • 7. Is First Care an approved provider for Continuing Education?

    Yes! We are a Florida Board of Nursing approved provider of continuing nursing education. All continuing education courses provided by First Care will automatically be reported to CE Broker.