FAQ

1. What is Home Health Care?
Home health care is a list of medical and personal services provided in your own home or facility, making it possible to retain a measure of independence and receive care in a comfortable familiar environment.

 

2. Does First Care educate the family members on the care being administered?
Yes! Family members and clients are kept abased of the various services which they receive through our company.

 

3. Are caregivers at First Care available 24 hours per day, 7 days a week?
Yes! Our services are available 24 hours per day, 7 days a week. We are available to answer any questions one may have in regards to care or services. We also have a database of flexible caregivers, willing to staff a case at any given moment. We believe in effective communication, therefore whenever you contact First Care someone will be available to assist you.

 

4. How do you recruit the caregivers?
Our caregivers are required to be licensed and certified in their professional field with at least a year experience and 2 professional references (verbal and written). We also require a criminal background record for each caregiver and communicable disease screening are done.

 

5. Who pays for home care services?
We accept most long term care insurances; however payment can be made by the client, family member or third-party payers such as trust companies or managed care organizations. Please click here for a list of insurances we accept.

 

6. How soon may I receive assistance?
First Care is available to meet your need of providing a caregiver within 2-4 hours of your call; need for care by a RN, LPN or Live-in aide could be up to 3-4 hours or more depending on the service needs.

 

7. Is First Care an approved provider for Continuing Education?
Yes! We are a Florida Board of Nursing approved provider of continuing nursing education. All continuing education courses provided by First Care will automatically be reported to CE Broker.

Job Opportunity

First Care screen each caregiver to ensure each person meets the highest standards.